Returns & Exchanges
At The Prissy Pelican, we want you to be completely satisfied with your purchase. If your items aren't quite right, we offer a 30-day return policy for most unused products in their original packaging.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original shipping box, ensuring all tags are attached and the product is in its original condition.
Label and Ship
Print the prepaid shipping label provided via email, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing